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	<title>Comments on: AOL MyeAddress, completely non-functional; Tech support, completely incompetent</title>
	<atom:link href="http://www.smart-techie.com/blog/2007/07/aol-myeaddress-completely-non-functional-tech-support-completely-incompetent/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.smart-techie.com/blog/2007/07/aol-myeaddress-completely-non-functional-tech-support-completely-incompetent/</link>
	<description>My opinion about anything and everything!</description>
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		<title>By: Ron Wenaas</title>
		<link>http://www.smart-techie.com/blog/2007/07/aol-myeaddress-completely-non-functional-tech-support-completely-incompetent/#comment-1861</link>
		<dc:creator>Ron Wenaas</dc:creator>
		<pubDate>Sat, 10 Jan 2009 00:49:31 +0000</pubDate>
		<guid isPermaLink="false">http://www.smart-techie.com/blog/2007/07/aol-myeaddress-completely-non-functional-tech-support-completely-incompetent/#comment-1861</guid>
		<description>What? Is this true? I received no such email from AOL. I just checked with whois and my domain is still registered with AOL. What gives?</description>
		<content:encoded><![CDATA[<p>What? Is this true? I received no such email from AOL. I just checked with whois and my domain is still registered with AOL. What gives?</p>
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		<title>By: Fadi</title>
		<link>http://www.smart-techie.com/blog/2007/07/aol-myeaddress-completely-non-functional-tech-support-completely-incompetent/#comment-1828</link>
		<dc:creator>Fadi</dc:creator>
		<pubDate>Tue, 02 Dec 2008 07:01:44 +0000</pubDate>
		<guid isPermaLink="false">http://www.smart-techie.com/blog/2007/07/aol-myeaddress-completely-non-functional-tech-support-completely-incompetent/#comment-1828</guid>
		<description>GREAT NEWS!!! I just got an email from AOL today and it says:

Dear AOL My eAddress User,
Domain name: farahfa.com

We&#039;re writing to let you know that we are making changes to the My eAddress program that will ultimately give you more control of your domain name, allowing you to use it to create a more personalized Web identity.

(A domain name is the part after the @ sign in an email address. If an email address is you@thenameyouwant.com, then &quot;thenameyouwant.com&quot; is the domain name. When you originally created your personalized domain name through the My eAddress program, such as you@yourname.com, AOL registered the domain name you chose.)

As of December 31, 2008, AOL will no longer maintain ownership of domain names registered through My eAddress. Before we release all registered names, however, we are offering our users the opportunity to take ownership of the domains themselves, while continuing to use the My eAddress service. You must take advantage of this offer before December 31, 2008 to avoid disruption to your email service.

Working with eNom, an ICANN-accredited domain registrar, AOL will transfer ownership of your domain name to you. Your email will continue without interruption, and as owner of your #domain# domain name, you will be able to use that name to launch a Web site. In addition, users who take advantage of the eNom offer will also receive additional benefits, including: 

A free three-page Web site 
Free URL forwarding 
Special discounts on robust Web hosting, SSL, and Web site creator tools 
There is a fee associated with domain name transfer and ownership, which you will need to pay through eNom. AOL has arranged special domain transfer pricing for all My eAddress users, with significant savings over regular domain transfer rates from other major providers: 

.Com domain: $7.50 per year 
.Net domain: $5.50 per year 
Important: Please use the following secure link to eNom&#039;s Web site, which you must use to register with eNom and complete the domain transfer. It is important that you take action before December 31, 2008 to transfer your domain. If you do not complete the transfer by then, your domain and all email addresses under the domain will be permanently deleted. Completing the transfer before December 31 will ensure your email service is not disrupted.

Please visit our FAQs for more information. Additionally, eNom can assist with all aspects of transferring your service. If you have questions during the transfer, call them at (425) 974-4689 and select Option 1 (note: not a toll-free number) or email customercare@enom.com.

Thank You, 
The AOL Mail Team</description>
		<content:encoded><![CDATA[<p>GREAT NEWS!!! I just got an email from AOL today and it says:</p>
<p>Dear AOL My eAddress User,<br />
Domain name: farahfa.com</p>
<p>We&#8217;re writing to let you know that we are making changes to the My eAddress program that will ultimately give you more control of your domain name, allowing you to use it to create a more personalized Web identity.</p>
<p>(A domain name is the part after the @ sign in an email address. If an email address is <a href="mailto:you@thenameyouwant.com">you@thenameyouwant.com</a>, then &#8220;thenameyouwant.com&#8221; is the domain name. When you originally created your personalized domain name through the My eAddress program, such as <a href="mailto:you@yourname.com">you@yourname.com</a>, AOL registered the domain name you chose.)</p>
<p>As of December 31, 2008, AOL will no longer maintain ownership of domain names registered through My eAddress. Before we release all registered names, however, we are offering our users the opportunity to take ownership of the domains themselves, while continuing to use the My eAddress service. You must take advantage of this offer before December 31, 2008 to avoid disruption to your email service.</p>
<p>Working with eNom, an ICANN-accredited domain registrar, AOL will transfer ownership of your domain name to you. Your email will continue without interruption, and as owner of your #domain# domain name, you will be able to use that name to launch a Web site. In addition, users who take advantage of the eNom offer will also receive additional benefits, including: </p>
<p>A free three-page Web site<br />
Free URL forwarding<br />
Special discounts on robust Web hosting, SSL, and Web site creator tools<br />
There is a fee associated with domain name transfer and ownership, which you will need to pay through eNom. AOL has arranged special domain transfer pricing for all My eAddress users, with significant savings over regular domain transfer rates from other major providers: </p>
<p>.Com domain: $7.50 per year<br />
.Net domain: $5.50 per year<br />
Important: Please use the following secure link to eNom&#8217;s Web site, which you must use to register with eNom and complete the domain transfer. It is important that you take action before December 31, 2008 to transfer your domain. If you do not complete the transfer by then, your domain and all email addresses under the domain will be permanently deleted. Completing the transfer before December 31 will ensure your email service is not disrupted.</p>
<p>Please visit our FAQs for more information. Additionally, eNom can assist with all aspects of transferring your service. If you have questions during the transfer, call them at (425) 974-4689 and select Option 1 (note: not a toll-free number) or email <a href="mailto:customercare@enom.com">customercare@enom.com</a>.</p>
<p>Thank You,<br />
The AOL Mail Team</p>
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		<title>By: Fadi</title>
		<link>http://www.smart-techie.com/blog/2007/07/aol-myeaddress-completely-non-functional-tech-support-completely-incompetent/#comment-1823</link>
		<dc:creator>Fadi</dc:creator>
		<pubDate>Sun, 30 Nov 2008 04:41:56 +0000</pubDate>
		<guid isPermaLink="false">http://www.smart-techie.com/blog/2007/07/aol-myeaddress-completely-non-functional-tech-support-completely-incompetent/#comment-1823</guid>
		<description>The domain that I want is still registered for AOL.. This is starting to get on my nerves.. Is there ANYWAY we can get the domains that we registered in AOL back!?!?!?!???! :@</description>
		<content:encoded><![CDATA[<p>The domain that I want is still registered for AOL.. This is starting to get on my nerves.. Is there ANYWAY we can get the domains that we registered in AOL back!?!?!?!???! <img src='http://www.smart-techie.com/blog/smilies/msn_angry.png' alt='&#58;&#64;' class='wp-smiley' width='21' height='21' title='&#58;&#64;' /></p>
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		<title>By: Fadi</title>
		<link>http://www.smart-techie.com/blog/2007/07/aol-myeaddress-completely-non-functional-tech-support-completely-incompetent/#comment-1739</link>
		<dc:creator>Fadi</dc:creator>
		<pubDate>Sat, 12 Jul 2008 05:48:21 +0000</pubDate>
		<guid isPermaLink="false">http://www.smart-techie.com/blog/2007/07/aol-myeaddress-completely-non-functional-tech-support-completely-incompetent/#comment-1739</guid>
		<description>@ Dina... I also contacted ICANN and told them my story and I told them what you said that AOL are stealing out favourite domain names..  And I do think we need to sign a petition.. maybe even contact BBB.org..</description>
		<content:encoded><![CDATA[<p>@ Dina&#8230; I also contacted ICANN and told them my story and I told them what you said that AOL are stealing out favourite domain names..  And I do think we need to sign a petition.. maybe even contact BBB.org..</p>
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		<title>By: manjula</title>
		<link>http://www.smart-techie.com/blog/2007/07/aol-myeaddress-completely-non-functional-tech-support-completely-incompetent/#comment-1737</link>
		<dc:creator>manjula</dc:creator>
		<pubDate>Wed, 09 Jul 2008 14:39:27 +0000</pubDate>
		<guid isPermaLink="false">http://www.smart-techie.com/blog/2007/07/aol-myeaddress-completely-non-functional-tech-support-completely-incompetent/#comment-1737</guid>
		<description>Hi All,
I am feeling more lost with my redicament now!!you are all so knowledgeble..yet these problems seem to trouble the way you used services.

I was using AOL for internet in Uk for years and when i left i was told i could continue using the 
email service..which was fine until 2 days ago!!
I seem to have lost it!!can not access.....tried from different sources,cannot!!
I feel very traumatise due to all moving documents so much correspondence is in it..
Please tell me if it is possible at all to hope for a retrieval atleast.
PLease advise.</description>
		<content:encoded><![CDATA[<p>Hi All,<br />
I am feeling more lost with my redicament now!!you are all so knowledgeble..yet these problems seem to trouble the way you used services.</p>
<p>I was using AOL for internet in Uk for years and when i left i was told i could continue using the<br />
email service..which was fine until 2 days ago!!<br />
I seem to have lost it!!can not access&#8230;..tried from different sources,cannot!!<br />
I feel very traumatise due to all moving documents so much correspondence is in it..<br />
Please tell me if it is possible at all to hope for a retrieval atleast.<br />
PLease advise.</p>
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		<title>By: Amalia Media</title>
		<link>http://www.smart-techie.com/blog/2007/07/aol-myeaddress-completely-non-functional-tech-support-completely-incompetent/#comment-1721</link>
		<dc:creator>Amalia Media</dc:creator>
		<pubDate>Sat, 03 May 2008 00:10:31 +0000</pubDate>
		<guid isPermaLink="false">http://www.smart-techie.com/blog/2007/07/aol-myeaddress-completely-non-functional-tech-support-completely-incompetent/#comment-1721</guid>
		<description>I am furious!!! I opend my AOL Eaddress about 7 months ago and SUDDENLY as of yesterday it stopped working. It WILL NOT recognize my PASSWORD!!! WHAT THE HELL is going on????????? I&#039;m freaking out because I have clients and media writing to me and I can&#039;t get my damn emails!!! Waht do I do?? I called AOL and told me I&#039;m the only one who has access to my domain name and thus CAN NOT help me. They directed me to the AOL Control Panel and told me to click FORGOT PASSWORD and it will help me reset....NOT HAPPENING. It&#039;s not working!

OMG I want to really SUIT AOL!!!</description>
		<content:encoded><![CDATA[<p>I am furious!!! I opend my AOL Eaddress about 7 months ago and SUDDENLY as of yesterday it stopped working. It WILL NOT recognize my PASSWORD!!! WHAT THE HELL is going on????????? I&#8217;m freaking out because I have clients and media writing to me and I can&#8217;t get my damn emails!!! Waht do I do?? I called AOL and told me I&#8217;m the only one who has access to my domain name and thus CAN NOT help me. They directed me to the AOL Control Panel and told me to click FORGOT PASSWORD and it will help me reset&#8230;.NOT HAPPENING. It&#8217;s not working!</p>
<p>OMG I want to really SUIT AOL!!!</p>
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		<title>By: Dina</title>
		<link>http://www.smart-techie.com/blog/2007/07/aol-myeaddress-completely-non-functional-tech-support-completely-incompetent/#comment-1706</link>
		<dc:creator>Dina</dc:creator>
		<pubDate>Mon, 07 Apr 2008 03:14:12 +0000</pubDate>
		<guid isPermaLink="false">http://www.smart-techie.com/blog/2007/07/aol-myeaddress-completely-non-functional-tech-support-completely-incompetent/#comment-1706</guid>
		<description>I contacted www.icann.org and brought it to their attention that AOL is cheating people and in my opinion STEALING THE NAMES WE REALLY WANT!

We need to petition.

Regards,
Dina</description>
		<content:encoded><![CDATA[<p>I contacted <a href="http://www.icann.org" rel="nofollow">http://www.icann.org</a> and brought it to their attention that AOL is cheating people and in my opinion STEALING THE NAMES WE REALLY WANT!</p>
<p>We need to petition.</p>
<p>Regards,<br />
Dina</p>
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		<title>By: Fadi</title>
		<link>http://www.smart-techie.com/blog/2007/07/aol-myeaddress-completely-non-functional-tech-support-completely-incompetent/#comment-1481</link>
		<dc:creator>Fadi</dc:creator>
		<pubDate>Mon, 03 Mar 2008 23:11:19 +0000</pubDate>
		<guid isPermaLink="false">http://www.smart-techie.com/blog/2007/07/aol-myeaddress-completely-non-functional-tech-support-completely-incompetent/#comment-1481</guid>
		<description>Well I a having a huge issue with their stupid service (AOL MyeAdress)... About a year ago I found out about this service and I was like oh cool a domain name that I want for free! YAY! and what made me even more excited that it said on the registration page that I would be able to build my own page &quot;SOON&quot;! Well it&#039;s been about a year now and there&#039;s no such thing as &quot;Building my own page&quot;.. and I haven&#039;t logged onto my accountfor about 8 months now.. I called them twice to tell them that I want to cancel this myeaddress account.. Their response was that if I don&#039;t log onto my account for about 3 months it would be automatically cancelled. well it&#039;s still not cancelled..

Anyways, what I am trying to ask here is HOW THE HELL DO I CANCEL THE EFFING ACCOUNT.. it&#039;s driving me crazy.. I want to register it with Microsoft Office Live (the free account one)..

Any help would be MUCH appreciated.. :&#039;(</description>
		<content:encoded><![CDATA[<p>Well I a having a huge issue with their stupid service (AOL MyeAdress)&#8230; About a year ago I found out about this service and I was like oh cool a domain name that I want for free! YAY! and what made me even more excited that it said on the registration page that I would be able to build my own page &#8220;SOON&#8221;! Well it&#8217;s been about a year now and there&#8217;s no such thing as &#8220;Building my own page&#8221;.. and I haven&#8217;t logged onto my accountfor about 8 months now.. I called them twice to tell them that I want to cancel this myeaddress account.. Their response was that if I don&#8217;t log onto my account for about 3 months it would be automatically cancelled. well it&#8217;s still not cancelled..</p>
<p>Anyways, what I am trying to ask here is HOW THE HELL DO I CANCEL THE EFFING ACCOUNT.. it&#8217;s driving me crazy.. I want to register it with Microsoft Office Live (the free account one)..</p>
<p>Any help would be MUCH appreciated.. <img src='http://www.smart-techie.com/blog/smilies/msn_cry.gif' alt='&#58;&#39;&#40;' class='wp-smiley' width='19' height='19' title='&#58;&#39;&#40;' /></p>
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		<title>By: Dina</title>
		<link>http://www.smart-techie.com/blog/2007/07/aol-myeaddress-completely-non-functional-tech-support-completely-incompetent/#comment-1302</link>
		<dc:creator>Dina</dc:creator>
		<pubDate>Thu, 13 Dec 2007 21:15:43 +0000</pubDate>
		<guid isPermaLink="false">http://www.smart-techie.com/blog/2007/07/aol-myeaddress-completely-non-functional-tech-support-completely-incompetent/#comment-1302</guid>
		<description>I have the same problem. AOL owns the domain name I want and there is no way to get it from them. There should be a class action lawsuit against them. I really am displeased with their service and their utterly incompetent customer service dept and I am now LOCKED IN WITH THEM! We need to warn others!</description>
		<content:encoded><![CDATA[<p>I have the same problem. AOL owns the domain name I want and there is no way to get it from them. There should be a class action lawsuit against them. I really am displeased with their service and their utterly incompetent customer service dept and I am now LOCKED IN WITH THEM! We need to warn others!</p>
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		<title>By: Rohit</title>
		<link>http://www.smart-techie.com/blog/2007/07/aol-myeaddress-completely-non-functional-tech-support-completely-incompetent/#comment-1081</link>
		<dc:creator>Rohit</dc:creator>
		<pubDate>Sun, 14 Oct 2007 14:28:11 +0000</pubDate>
		<guid isPermaLink="false">http://www.smart-techie.com/blog/2007/07/aol-myeaddress-completely-non-functional-tech-support-completely-incompetent/#comment-1081</guid>
		<description>No idea exactly what is happening here, are you still able to access the MyEaddress control panel for your domain?</description>
		<content:encoded><![CDATA[<p>No idea exactly what is happening here, are you still able to access the MyEaddress control panel for your domain?</p>
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